When will my order be dispatched?
We aim to dispatch all orders within 3 - 7 working days after the day of purchase. However, on occasion, dispatch may take slightly longer.
A longer dispatch timeline can occur during times of exceptionally high orders, such as...
- The lead-up to, and during, Christmas.
- Immediately after a StarPoints multiplier events.
- The week following May 4th (Star Wars Day).
- After a highly anticipated new release or restock.
- If your order contains personalised / custom items.
Or during times when our office is closed for an extended period, such as...
- Over Christmas and New Year.
- English National Holidays or Bank Holidays.
During these times, we truly appreciate your understanding whilst we get back up to speed.
If your order contains a Pre-Order item, your entire order will only ship once production has been completed. You will find details of the earliest expected production completion date on the products web page. Pre-Orders are shipped chronologically, with orders placed first being shipped first.
Please be aware that if you have combined your orders at checkout, the estimated dispatch of all combined orders will be based on your most recent orders' purchase date.