Do you have a phone number I can call?

Our Customer Support Team are real life humans - no A.I. used here - who love nothing more than to put a smile on our customer's faces.

We no longer offer phone support, as we truly believe we can give you a quicker resolution and more positive experience online. Just some of the benefits of online support are:

• It's faster - Our online knowledge base allows you to quickly get the answers you need, when you need them. If our Customer Support Team are required, they can quickly get to the bottom of your questions without putting you on hold.
• We're better informed - We can instantly view your customer account, your purchase history, and your previous interactions with us, so we can get you the right answers first time.
• A picture paints a thousand words - Screenshots, photos, and videos allow you to easily make your request understood, and gives us helpful tools to guide you in the right direction with nothing lost in translation.
• It's more consistent - By keeping our support online we can keep detailed records of your interactions with us. If your request needs to be escalated, all the information needed is in one place without the need for you to repeat it.